?>MORE THAN 90% OF COMMON BUSINESS IT ISSUES
*Compiled from NTT’s Service Desk system (2024). 
Computer, Internet, email incidents occur frequently
Data is stored in multiple places, making it easy to lose
The network system is unstable, with continuous disconnections
Not sure which technology solution is suitable
Why do IT systems encounter issues?
Based on experience supporting 200+ businesses, NTT has found that common IT issues often come from root causes that have not been fully resolved:
Why do IT systems encounter issues?
Based on experience supporting 200+ businesses, NTT has found that common IT issues often come from root causes that have not been fully resolved:
“IT SUPPORT 365” SERVICE SOLUTION
Based on real-world challenges, NTT has developed an optimized IT service solution to help business customers “operate with peace of mind.”
NTT’s IT solution – optimized efficiency, peace of mind to do business.
IT HELPDESK/SUPPORT SERVICE PACKAGES
NTT – Flexible IT Helpdesk/Support for over 200 small and medium-sized businesses
With many years of experience serving more than 200 SME customers, NTT offers flexible “IT Helpdesk/Support” packages tailored to each business’s needs.
BASIC PACKAGE
IT Helpdesk for users-
Unlimited IT Helpdesk support.
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Technology Consulting and Advice
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Service Hours: 8x5
STANDARD PACKAGE
IT Helpdesk and Network Management coordination-
Unlimited IT Helpdesk support.
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Network Infrastructure Support
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Regular onsite checks
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Regular Service Reports
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Technology Consulting and Advice
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Service Hours: 8x5
PROFESSIONAL PACKAGE
Comprehensive IT Helpdesk and Network Management-
Unlimited IT Helpdesk support.
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Network Infrastructure Support
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Network Infrastructure Management
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Regular onsite checks
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Regular Service Reports
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Technology Consulting and Advice
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Service Hours: 8x5
VALUED CUSTOMER
WHY SHOULD YOU CHOOSE NTT-SuperCare365?
NTT works with clear SLA commitments—ensuring quality, on-time delivery, and transparency in every step of implementation.
INFORMATION INTAKE PROCESS
Step 1: Requirement confirmation
Helps ensure customer requirements are understood accurately from the beginning.
Step 2: Survey
Customers provide complete requirement information to receive consultation on the most suitable service package.
Step 3: Consultation
An IT specialist conducts an assessment, listens, and advises on IT services that fit the actual situation.
Let NTT help you choose the right IT service solution.
Let NTT help you choose the right IT service solution.
CUSTOMER AUTHENTICATION
CUSTOMER FEEDBACK
Lawyer Nguyen Huu Phuoc – Director of Phuoc Law Company Limited and Associates.
